Book an online consultation with Dr. Shounak from the comfort of your home
Choose the method and submit the contact form below
- Choose between text, video or home consultaton and proceed.
- On the next page you will get a form where you need to fillup patient details, contact information etc.
- You need to pay upfront, after a successful payment your appointment will be confirmed.
- Doctor will try to honour the appointment time selected by you during booking, but the actual appointment might get delayed based on the doctor’s availability as soon as possible.
- If we fail to deliver the consultaton within 24 hours of a successful booking the entire ammount will be refunded.
Chat/Text
Book a chat based consultation with Dr. Shounak Pal.
- Consultaton over messaging apps preferably WhatsApp or Email.
- One booking is valid for upto a day (24 hrs) or upto 100 Messages, whichever is lower for individual patients.
- Best for test results discussions, second opinion, prescription renewal.
- Follow-up not included.
Video
Consult Dr. Shounak Pal over a video call.
- Consult via video call on WhatsApp, Google meet or Zoom.
- Chat based Teleconsultation included for a day (24 hrs) or upto 100 Messages, whichever is lower
- One follow-up chat based teleconsultation included within 7 days.
- Best for general illness.
Home Visit
Book a home visit by Dr. Shounak Pal.
- Book a home visit by Dr. Shounak Pal, subject to availability of the doctor.
- 1 home visit with followups for 3 days when required.
- Unlimited teleconsultation over text or video call for one week. (Fair uses apply)
- Best for patients who require bedside care.
- Enquire here first before booking
Teleconsultation Guidelines
✅ Do’s
- Ensure stable internet connection
- Sit in quiet, well-lit room
- Keep medical reports ready
- Share accurate symptoms
- Use correct contact details
- Be on time for appointment
- Note down doctor’s advice
❌ Don’ts
- Don’t use poor lighting/noisy areas
- Don’t share incorrect information
- Don’t expect emergency treatment
- Don’t book duplicate slots
- Don’t delay payment/reports
- Don’t ignore follow-up advice
- Don’t request forged certificates
Frequently Asked Questions
How do I book an appointment?
Choose consultation type, fill booking form, make payment, and receive confirmation.
Can I get prescriptions via teleconsultation?
Yes, digital prescriptions provided for routine medications. Controlled substances may need physical consultation.
What if consultation is delayed beyond 24 hours?
Full refund provided automatically if consultation not delivered within 24 hours.
Are home visits available everywhere in Kolkata?
Subject to doctor availability and location. Please enquire first before booking.
What to do in medical emergency?
Call 108 or visit nearest hospital immediately. Teleconsultation not for emergencies.